How do I change or cancel my appointment?

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If your preferred time/date is not available please keep checking for other available slots. If mixed waste and recycling is brought to the site this is limited to four visits per 28 days; for garden waste only, up to 6 visits per 28 days. If you are booked into the final slot of the day at 3.50pm, you must arrive before 3.55pm to allow for site closure.

• A FREE service that allows you to skip the security queues by reserving a 30-minute slot ahead of your arrival.
• On the day of travel, head towards security and follow the signs for “Prebook Security” where you’ll find a team member ready and waiting to welcome you.
• We look at the depth of slots, table games and live dealer studios on offer, plus which software providers actually power them.
• You must cancel your booking if you no longer need the slot.
• Please try to cancel with as much notice as possible so that the slot can be offered to someone else.

How do I change or cancel my appointment?

Check if you will need a free permit before you travel to a waste and recycling centre. Other vehicle types are not allowed to enter a waste and recycling centre at all. Before you book, check if there are items you can recycle at home. We reserve the right to cancel any multiple bookings made in a 7 day period.

Attending without a vehicle

You can use up to two in one day. You don’t have to use your Weekend Happy Hours in the same week you unlocked them – you can save them up and use them another time instead. You can use up to two per weekend. Once you’ve unlocked a Happy Hour you can either schedule to use it on that upcoming weekend or bank it for later. Results from your Power Down sessions will take about three working days to update. If you manage to use less electricity than you’d normally use at that time in two Power Down sessions, you’ll earn one Weekend Happy Hour.

When you start to play and bet on slots online, you’ll see volatility mentioned a lot. We like to reward our players for playing online slots with us, just like we like to do for our loyal players in our Mecca Bingo venues. As you get a bit more used to online slots and how they work, you might want to take a look at Jackpot Slots or Megaways Slots too. Playing online slots couldn’t be simpler.

Don’t schedule anything and save your Happy Hour for another weekend. If a slot’s full, it will be greyed out and you won’t be able to select it. On your online Saving casino not on gamstop Sessions dashboard, you’ll see your Power Down stamp light up once the session results are in (as long as you were successful). That means we have to wait til the three-day mark, when 98% of readings have reached us, before “freezing” the results and uploading them all at once. This is because it takes a smart meter either two or three days to send your readings to us.

There are no charges for disposing of most types of residential waste. We only accept payment for waste disposal with a debit or credit card. We reserve the right to refuse any waste material that may compromise safety and/or storage on site. Proof of residence will only be requested if you are arriving in a van or bringing DIY waste.